Gameware Privacy Policy

Gameware Europe has created this privacy policy in order to demonstrate its firm commitment to privacy. This policy discloses the privacy practices for the Gameware Europe websites.
Information Collection
Gameware Europe only collects personal information from visitors to our websites on a voluntary basis and only during (1) registration for membership areas, online games and chat; (2) email marketing campaigns; (3) the registration of products; and (4) the order of products from our online Mall. Personal information collected may include your name, email address, phone number, home address and date of birth. Visitors purchasing products from our online Mall will also need to provide a valid credit card number, expiration date and delivery address. We may also gather information about your computer operating system and net connection in order to deliver the best possible service to a wide range of users.
We do not require this information for you to obtain access to our sites; however, you will not be able to access areas that require registration, such as member only areas, or purchase products from the Mall.


A cookie is a piece of data stored on the user's computer containing information about the user which provides a means of maintaining a logged on status as the user navigates around the site. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie either expires or, in certain cases such as a cookie used in the Mall site, the cookie will persist in the user's browser until deleted.
By setting a cookie on our site, the user would not have to log in and provide a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to use our Mall or play Creatures Docking Station. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site as well as allowing us to provide more focussed content.
Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Log Files

We use log files to analyse trends, administer the site, and view levels of interest in particular pages on an aggregate basis. Log files are not linked to personally identifiable information.


Protecting Underage Users

We at Gameware Europe respect the younger visitors to our site and understand the fears that parents may have when allowing their children to access the internet. We want all Gameware Europe websites to be safe and fun as well as an entertaining and educational place to visit for visitors of all ages.
While we make every effort to ensure the safety and privacy of our visitors, we encourage parents to monitor the internet use of their young children and to remind them never to give personal information to other users on the internet. We also encourage our young users to ask permission before making purchases or submitting forms of any kind and hope that parents will request the same.
We do not, as a matter of course, edit or disclose the contents of any private communication unless the communication contains language considered inappropriate or obscene or unless the communication has been provided to us with the express intention of offering it for publication.

Information Use

The personal information you provide on registration will allow us to alert you to new products, features, and enhancements; special offers; upgrade opportunities and other information that we think you would appreciate receiving.
We may use your personal information for internal marketing and demographic analysis, so that we can consistently improve our sites and products to meet our visitors needs better.


This information is used for billing purposes and to fulfill customer's orders. If we have trouble processing an order, the contact information is used to get in touch with the user.


We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We provide product registration information to our publishers and distributors and to third party developers when you purchase products from them.
Where we partner with another party to provide specific services, when the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We may disclose personal information to the extent required by law, court order, or as requested by other government or law enforcement authority.


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.


This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and offline.


All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Additionally, the servers that we store personally identifiable information on are kept in a secure facility within a locked cabinet. These servers are further protected from electronic attack by a number of security layers.
If you have any concerns about the security at our website, you can send an email to

Information Emails

We send all new members a welcoming email to verify their username and initial or changed password. Established members will occasionally receive information on products, services, special deals, and an email newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our Opt-Out on the next page. However we may have to mail all users from time to time in the event of service changes.

Site and Services Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or telephone.

Correction/Updating Personal Information

If for any reason you are concerned that the personal information maintained by Gameware Development is not correct or you wish to have your name removed from our records, please contact us by email or post at:

Gameware Europe Ltd.
1 Lower Hare Park
London Road

We will be happy to review, update or remove information as appropriate.


Where possible, our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by changing options in their user account or can contact customer support at the address above.

Exclusion for Job Postings

Gameware Europe allows potential candidates for job opportunities to submit their resumes online. Please note that the personally identifiable information collected from resumes is not subject to the Privacy Policy. However, such information will only be used for evaluating the candidate's application for job opportunities at Gameware Euroipe.

Data Protection Registry

The Data Protection Registry states that personal data shall:

  • Be obtained and processed fairly and lawfully 
  • Be held only for lawful purposes which are described in the register entry 
  • Be used or disclosed only for those or compatible purposes
  • Be adequate, relevant and not excessive in relation to the purpose for which they are held 
  • Be accurate and, where necessary, kept up to date 
  • Be held no longer than is necessary for the purpose for which they are held 
  • Be able to allow individuals to access information held about them and where appropriate correct or erase it 
  • Be surrounded by proper security